Calls and leads that slip after hours
A family calls at 7pm. A referral comes in on Saturday. By Monday, they've called someone else.
AI employees for healthcare agencies
Your agency, still working after everyone goes home.
We build AI employees for home care, ABA and treatment agencies — designed around how your agency actually runs, by an owner who runs one.
On the night shift
An example of what your AI team could be doing tonight.
Intake follow-up
Answering a family who reached out after hours
Recruiter
Screening today's caregiver applicants
Authorization watcher
Checking which auths are close to expiring
Owner's morning brief
Getting tomorrow's priorities ready for you
The problem
The work doesn't stop when the office closes.
Most agency owners aren't short on effort. They're short on hours.
Hours of admin your best people shouldn't be doing
Your schedulers, nurses and office staff spend their day chasing paperwork instead of caring for clients.
Authorizations, billing and follow-ups that fall through the cracks
An auth expires. A claim sits. A payer never hears back. Each one quietly costs you money.
Not a catalog
Every agency is different. Your AI team should be too.
We don't resell the same bots to everyone. We look at how your agency really runs. We find where you lose time and money, and where your strengths are worth multiplying. Then we build the AI team for that — and nothing you don't need.
Where you're leaking
Missed calls, slow follow-ups, stuck paperwork. We find them and put a dollar figure on them.
What you're great at
The things that already set your agency apart. We help you do more of them.
How it works
Done for you, start to finish.
You run your agency. We handle the rest, step by step.
- 1
Leak audit
We map your admin work and put a dollar figure on what's slipping.
- 2
Design your AI team
We decide together which AI employees you need.
- 3
Build the foundation
Your policies, rules and voice, so nothing sounds generic.
- 4
Build and train
We set up your AI employees and train your staff to work with them.
- 5
Prove it
A 30/60/90-day scorecard against your own baseline.
Meet the night shift
What an AI team can look like
Examples — your team is designed around you
Recruiter
Screens applicants and sends your best candidates to your hiring lead.
Intake follow-up
No new lead goes cold.
Authorization watcher
Flags expiring auths before they cost you.
Payer outreach
Keeps network applications and follow-ups moving.
Assessment scheduler
Keeps clinical visit calendars accurate.
Owner's morning brief
What needs you today, in five minutes.
Who it's for
Built for small healthcare agencies.
Agencies with roughly 10 to 150 staff, where the owner still knows everyone by name.
Home care agencies
- Caregiver recruiting and screening that never pauses
- Every inquiry from families and referral sources followed up
- Authorizations, RN assessments and billing kept on track
ABA providers
- Intake and insurance paperwork that keeps moving
- Authorization hours tracked before they run out
- Schedules kept accurate across clinicians and families
Substance use treatment programs
- Admissions inquiries answered, day or night
- Insurance verification and payer follow-ups handled
- Referral partners kept in the loop
Built with privacy in mind
Patient privacy, designed in from day one.
You're trusted with people's health. We build like it.
Minimum data per AI employee
Each AI employee only sees what it needs to do its one job.
A human approves what goes out
Anything that leaves your agency gets a yes from a real person first.
Patient information stays where it belongs
It lives in the systems built for it — not copied around.
About the founder
Built by an operator, not an agency.
I'm Eli Taub. I own and run a licensed home care agency in South Carolina. I know the late-night calls, the auth deadlines and the hiring that never ends.
So I built my own team of AI employees to run our back office — recruiting, intake follow-up, payer outreach, RN assessment scheduling, marketing and billing.
Now I build the same for other agency owners. Owner to owner, around how your agency actually works.
— Eli Taub, founder
Founding clients
Now taking a small number of founding agencies.
Work closely with Eli as we build your AI team, and help shape how Night Shift works.
FAQ
Questions owners ask us
Book a call
Let's find your leaks.
Tell us a little about your agency. We'll set up a free leak audit call — a plain conversation about where your time and money are slipping.
- No tech knowledge needed
- No pressure, no pitch deck
- Owner to owner